E-commerce Strategist

What you’ll do

• Review customer feedback, survey responses, session recordings and funnel data to identify problems worth investigating.
• Build a test roadmap with a clear hypothesis, primary metric and reason for each priority.
• Write briefs that give designers and developers the evidence, intended change and scope they need to build.
• Review test results across conversion, order value, revenue and contribution. Explain uncertainty and recommend the next action.
• Lead client updates and keep the roadmap current as results, stock, trading priorities and customer behaviour change.
• Use AI to organise research and develop ideas, then check the source evidence before it becomes a recommendation.

What you’ll bring

• Hands-on ecommerce experience. You understand how pricing, acquisition costs, margins and the buying journey affect performance.
• You can turn customer research and analytics into a testable recommendation, with evidence for why it belongs on the roadmap.
• You can read an A/B test, explain the uncertainty and recognise when the sample or comparison cannot support a conclusion.
• You write briefs a designer or developer can act on, and explain your recommendation clearly on a client call.

Working at Kovra

This is a full-time remote role. Singapore-hour overlap is not required.

• Paid leave
• Software provided
• Team trips
• Flexible scheduling

How to apply

Share a project where you identified an ecommerce problem and decided what to do about it. Include the evidence, your brief or recommendation, your own contribution and the result if available.

Send your CV, work examples and a short introduction using the form below. We’ll update you within five working days. Shortlisted applicants will be invited to an intro call.